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Terms,conditions & polices

Thank you for your interest in participating in one of our dining experiences.

Before you proceed to purchase tickets, we strongly recommend you go through the following terms and conditions as tickets are non-refundable.

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  • By opting to purchase, allocate or possess tickets to Rooted Affair events you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter Rooted affair events, venues, and/or premises.

 

  • Please note that rooted affair reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organizer  www.rootedaffair.com. These changes will relate to the date of purchase of any tickets.​The ticket you purchase represents a revocable license for you to access the event stated on your ticket when scheduled to be hosted. The license includes the revocable right to attend any rooted affair event. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entrance to the venue.

 

  • The bearer has to assume full responsibility for rooted affair event tickets, once (s)he receives them. Rooted affair and venue event is held at has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed, or rendered unusable in any other way.

 

  • Kindly note that rooted affair is the sole authorized source for purchasing event tickets. If you obtain your ticket(s) from any other unauthorized source, you take on the risk of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonor such stolen/counterfeit tickets and declare them as void.

 

  • rooted affair tickets emailed to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

 

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  • rooted affair has the right to investigate if there has been any violation of the ticketing terms and conditions. In case of any conflicts, the decision of rooted affair will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).

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  • If you are not able to access any particular section(s) of the venue in which rooted affair Events are held – due to delays, federal regulations, organizer policies, weather-related problems, emergencies, venue shutdown/evacuation, or any other reason, you will not be eligible for any refunds or future credits.

 

  • If any rooted affair event is canceled in its entirety due to any unforeseen circumstances, rooted affair has the sole and absolute right to:

  •  i) reschedule the event and issue you a credit towards a future event of your choice.

  •  ii) we do not issue any refunds.

          Please note that the decision of the issuer in such cases will be deemed final and            binding.

 

  • If any rooted affair event is canceled due to any factors or causes not in the control of the issuer, the latter will postpone the event. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, production delays, and the like. Once again, the decision of rooted affair will be considered final.

 

  • If any rooted affair event has to be rescheduled to other dates, you will not be eligible for any refunds, only credit towards a future event of your choice.

 

  • All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.

 

  • Most of the rooted affair events is a ‘rain or shine event. By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending is 21.

 

  • If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, (s)he will not be granted entry to the ticketed event. No refunds, full or partial, will be issued either.

 

  • At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.

 

  • By purchasing any rooted affair tickets and presenting the same at the venue, you give your consent to rooted affair to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage.

 

  • You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to them.

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        By attending this event, you agree to be photographed and/or filmed and give         permission to use your likeness in promotional and/or marketing materials.

 

  • rooted affair and the venue of the event taking place will not take any responsibility for personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.

 

  • rooted affair and the event venue will follow a common ‘zero-tolerance policy’ towards unauthorized drug usage or carrying guns at the venue, AND towards any type of behavior/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point

  •  The Rooted Affair And Venue shall not be liable for the alcohol (BYOB) at the Event and will hold no liability for any damages to property on or off the venue premises, personal injury to a guest, or personal injuries caused by a guest.  The client understands that under New Jersey State Law if Caterer does not provide the bar service, the Caterer’s staff may not pour, serve or handle alcohol directly or indirectly at the Event. Visible Intoxicated persons will be provided an Uber or similar service to get them home. 

 

  • Please note that you purchase Rooted affair tickets of your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.

 

  • In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

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